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Nike Return Policy

Updated for 2026

60 Days
Return Window
5–10 Business Days
Refund Time
Yes
Free Returns

Quick Summary

Feature Policy Details
Return Window 60 Days
Refund Processing 5–10 Business Days
Return Shipping Fee Free (Prepaid Label)
Exchange Policy See details below

Full Nike Return Policy Details

Nike allows customers in the United States to return most items within 60 days of purchase. Returns can be made for both defective and non-defective products.

If you are not satisfied with your purchase, you can return it even if you have worn or tested it — as long as it falls within the return window.

Nike Return Window

  • Return Period: 60 days from purchase date
  • Condition Required: Worn or unworn (within 60 days)
  • Receipt Required: Yes (order number for online orders)

Nike Members may have slightly different benefits depending on region.

Nike Refund Policy

  • Refund Method: Original payment method
  • Refund Processing Time: 5–10 business days after return is received
  • Shipping Refund: Standard shipping charges are typically not refundable

Refund timing may vary depending on your bank or card provider.

Nike Online Return Policy

If you purchased from Nike.com:

  1. Log into your Nike account.
  2. Go to your Orders section.
  3. Select the item you want to return.
  4. Generate a return label.
  5. Ship the item back.

Return shipping is usually free for Nike Members.

Nike In-Store Return Policy

If purchased in a Nike retail store:

  • Returns must be made at a Nike store.
  • Bring original receipt.
  • Refund issued to original payment method.

Items purchased at third-party retailers must be returned to the original store of purchase.

Nike Exchange Policy

Nike does not always offer direct exchanges online.
You may need to return the item and place a new order.

In-store exchanges depend on item availability.

Nike Return Policy Without Receipt

Nike may deny returns without proof of purchase.
Online orders can be tracked using order number and email address.

Nike Defective Product Return Policy

Nike allows returns of defective items beyond the 60-day window.
You may need to contact Nike Customer Support for inspection and approval.

Nike Return Shipping Cost

  • Nike Members: Free return shipping (most cases)
  • Non-members: May need to pay return shipping fee

Always check return label details before shipping.